Privacy Policy

Last updated: October 3, 2026

Shop Carbon Parts operates this website and store, including the information, content, features, tools, products, and services offered here (together, the “Services”). Shopify powers the store and enables us to provide the Services. This Privacy Policy explains what personal information we collect, use, and disclose when you visit or use the Services, buy or otherwise transact with us, or communicate with us. If our Terms of Service and this policy differ about the collection, processing, or disclosure of personal information, this policy governs that subject.

Please read this policy carefully. By accessing or using the Services, you acknowledge that you have read it and understand the information practices described here.

Personal information we collect or process

Personal information means information that identifies a person or can reasonably be linked to one. It excludes anonymous or de-identified information that cannot identify or reasonably be linked to someone. Depending on how you use the Services, where you live, and what applicable law permits or requires, we may collect or process the following categories. These categories can include inferences drawn from the information:

• Contact details. This includes your name, mailing address, billing and shipping addresses, phone number, and email address.
• Financial details. This can include credit or debit card numbers, financial account numbers or other account information, your form of payment, transaction details, payment confirmations, and related payment information.
• Account information. This includes a username, password, security questions, account preferences, and settings.
• Transactions and shopping activity. We may process information about items you view, add to a cart or wishlist, purchase, return, exchange, or cancel, as well as your transaction history.
• Communications. We process information you include when you communicate with us, such as details in a customer-support request.
• Device details. This includes information about your device, browser, and network connection, your IP address, and other unique identifiers.
• Usage details. This includes how and when you navigate and interact with the Services.

Where personal information comes from

Information reaches us in several ways. You may provide it directly when you create an account, visit or use the Services, contact us, or otherwise give it to us. We may collect information automatically from your device as you use the Services, including through cookies and similar technologies. We may also receive information from service providers that supply technology or process data on our behalf, and from business partners or other third parties.

• From you. You may give us information when you create an account, visit or use the Services, contact us, or otherwise provide it directly.
• Automatically. Your device and browser can provide information when you use our products or services or visit our website, including through cookies and similar technologies.
• From providers working for us. Service providers may collect or process information on our behalf when they supply technology or other services we use.
• From partners and others. We may receive personal information from business partners or other third parties.

How we use personal information

Our use of information depends on your interactions with us and the Services you choose. We use it for the purposes below, including to provide the Services, fulfill our agreement with you, operate and improve the store, communicate with you, protect the store, and meet legal obligations:

• Provide, tailor, and improve the Services. We use information to perform our contract with you and deliver the Services. This includes processing payments; fulfilling orders; remembering preferences and items of interest; sending account notices; handling purchases, returns, exchanges, and other transactions; creating, maintaining, and managing accounts; arranging shipping; allowing reviews; and customizing your shopping experience, including recommending products related to your purchases. We may use this information to refine and improve the Services.
• Marketing and advertising. We may send marketing, advertising, or promotional communications by email, text message, or postal mail. We may also show you advertisements for products or services on our Services and on other websites. Those ads may be informed by items you bought or added to a cart and other activity on the Services.
• Security and fraud prevention. We use information to authenticate accounts, support secure payments and shopping, detect or investigate suspected fraud and other illegal, unsafe, or malicious activity, take appropriate action, protect public safety, and secure the Services. If you register an account, please protect your credentials and do not share your username, password, or other access details.
• Communication with you. Information helps us provide customer support, respond to inquiries, deliver effective service, and maintain our business relationship with you.
• Legal reasons. We may process information to comply with law and valid legal process, including government or law-enforcement requests; investigate or take part in civil discovery, actual or potential litigation, and other adversarial proceedings; and investigate or enforce possible violations of our terms and policies.

When we disclose personal information

We may disclose information to third parties for legitimate purposes consistent with this Privacy Policy. The circumstances include the categories below. They cover providers acting for us, business and marketing partners, disclosures you direct or consent to, and business, legal, or protective needs:

• Service providers. We may provide information to Shopify, vendors, and other third parties performing work for us, such as IT management, payment processing, analytics, customer support, cloud storage, fulfillment, and shipping.
• Business and marketing partners. We may share information with partners that market or advertise the store. For example, Shopify can support personalized advertising with third-party services based on online activity across merchants and websites. These partners handle information under their own privacy notices. Depending on where you live, you may be able to stop sharing for targeted advertising through Your Privacy Choices.
• At your direction or with your consent. We may disclose information when you direct or ask us to do so, or otherwise consent, including to ship products or when you choose social-media widgets or login integrations.
• Business and legal matters. Information may be disclosed in a merger, bankruptcy, or other business transaction; to meet legal obligations or respond to subpoenas, search warrants, and similar requests; to enforce our terms or policies; or to protect the Services, our rights, and the rights of users or others.

Shopify’s role

Shopify hosts the Services. To provide and improve them for you, Shopify collects and processes information about your access to and use of the store. Information you submit through the Services is transmitted to Shopify and may also be shared with third parties in countries other than your own. Those transfers help make the Services available and improve them.

We also use certain Shopify enhanced features to help protect, grow, and improve our business. These features may use data from your interactions with our store together with information from your interactions with other merchants and Shopify. Shopify may use that information to deliver the enhanced features. For this processing, Shopify is responsible for the use of your personal information and for responding to applicable requests to exercise your rights concerning that use. You can read the Shopify Consumer Privacy Policy and, depending on where you live, exercise rights through the Shopify Privacy Portal.

Third-party websites and links

Our Services may link to websites or other platforms that we do not own or control. If you follow one of those links, please review that operator’s privacy policy, security practices, terms, and conditions. We do not guarantee or take responsibility for the privacy or security of those sites or for the accuracy, completeness, or reliability of information on them. Information you share in public or partly public spaces, including third-party social networks, may be visible to other users of those platforms or our Services and may be used by us or third parties without the same limits that apply to private communications. Providing a link does not, by itself, mean we endorse the platform, its content, or its operator, except where we say otherwise on the Services.

Children’s information

The Services are not designed for children. We do not knowingly collect personal information from children below the age of majority in their jurisdiction. If you are a parent or guardian and believe a child has given us information, contact us using the details below so you can request its deletion. As of this policy’s effective date, we do not have actual knowledge that we “sell” or “share,” as those terms are defined by applicable law, personal information about anyone under 16.

Security and retention

No security measure can guarantee perfect protection, and information sent to us may be insecure while it is in transit. Please avoid using unsecured channels to send sensitive or confidential information.

How long we keep personal information depends on the circumstances. We consider whether it is needed to maintain your account, provide the Services, meet legal obligations, resolve disputes, or enforce contracts and policies. Different categories of information may therefore be retained for different periods.

Your rights and choices

Your location may give you some or all of the rights described below. These rights are not absolute and may apply only in certain circumstances. We may decline a request where applicable law permits us to do so.

• Access or know. You may request access to personal information that we hold about you.
• Deletion. You may ask us to delete personal information that we maintain about you.
• Correction. You may request correction of inaccurate personal information that we maintain.
• Portability. In certain circumstances and subject to exceptions, you may request a copy of information we hold about you or ask that it be transferred to another party.
• Opt out of sale, sharing, or targeted advertising. Depending on where you live, you may be able to opt out of what applicable law defines as a “sale” or “sharing” of personal information or its processing for targeted advertising. Use Your Privacy Choices to submit an eligible request. If the Global Privacy Control opt-out signal is enabled when you visit, we will treat it as an opt-out request for that browser and device where applicable. If Shopify can link the device sending the signal to a Shopify account, the request may also be applied to the account. Learn more at https://globalprivacycontrol.org/. Apart from Global Privacy Control, we do not recognize other browser or device “Do Not Track” signals as opt-outs.
• Communication preferences. You may stop promotional emails at any time using the unsubscribe option in those messages. We may continue sending non-promotional messages, including information about your account or orders.

You may exercise any of these rights where indicated on the Services or by contacting us using the contact details provided below. To learn more about how Shopify uses your personal information and any rights you may have, including rights related to data processed by Shopify, you can visit https://privacy.shopify.com/en.

We will not discriminate against you for exercising any of these rights. We may need to verify your identity before we can process your requests, as permitted or required under applicable law. In accordance with applicable laws, you may designate an authorized agent to make requests on your behalf to exercise your rights. Before accepting such a request from an agent, we will require that the agent provide proof you have authorized them to act on your behalf, and we may need you to verify your identity directly with us. We will respond to your request in a timely manner as required under applicable law.

Complaints

If you are concerned about how we process personal information, contact us using the details below. Depending on your location, you may also have a right to appeal our decision by contacting us or to lodge a complaint with your local data-protection authority.

International transfers

We may transfer, store, or process personal information in a country other than the one where you live.

When information is transferred from the European Economic Area or the United Kingdom and a transfer safeguard is required, we rely on a recognized mechanism. This may include the European Commission’s Standard Contractual Clauses or an equivalent contract issued by the relevant UK authority, unless the destination country has been found to offer an adequate level of protection.

Changes to this policy

We may revise this Privacy Policy to reflect changes in our practices or other operational, legal, or regulatory reasons. If we do, we will publish the updated policy on this website, revise the “Last updated” date, and give any notice required by applicable law.

Contact

For a question about our privacy practices or this policy, or to exercise a privacy right available to you, contact Shop Carbon Parts by phone at (949) 210-8300, by email at support@shopcarbonparts.com, or by mail at 2230 Via Puerta, Laguna Woods, CA 92637, United States.